Mark Claypool is president and CEO of Educational Services of America (ESA), which he founded in 1999. Prior to forming ESA, he held various positions in both state government and the private sector in mental health, juvenile corrections, and education. Today, ESA is the nation's leading provider of behavior therapy and alternative and special education programs for children and young adults. John M. McLaughlin, PhD, is an executive vice president and the director of research and analytics for Educational Services of America (ESA). He has been with the company since 1999. Prior to joining ESA, McLaughlin founded Benton Hall School in Nashville (1977), was a tenured professor of educational administration at St. Could State University in Minnesota (1988-1998), and wrote monthly on education reform via The Education Industry Report (1993-2000).